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For standard research, no upfront payment is required. An advance payment is required only for exceptional broad-area searches where the place of origin must first be identified.

For standard projects, payment is due only when the agreed work has been completed successfully.

The Starting Ancestor is the earliest ancestor from whom you want us to begin the research and for whom you already have the strongest identifying information, such as a date, a place, and the names of the parents.

To begin, we need the Starting Ancestor's first and last name, at least one relevant date, and a place.

The date does not have to be a birth date; a marriage or death date can also be useful. An approximate date may be sufficient, especially when the parents' names are known. These additional identifiers help distinguish between different people who shared the same name.

The place is essential because Sicilian genealogical records are generally held locally. Ideally, we need the municipality where the ancestor was born, married, or died. If the exact municipality is unknown, we can sometimes conduct a broader-area search, but the probability of success varies and this is the only type of research for which full advance payment is required.

Other details can also be decisive. A rare surname, names of relatives, occupations, or migration records may help identify the correct place. Send us everything you know, even if some information is incomplete or uncertain.

If you want to begin from two Starting Ancestors—for example, both grandparents—we can usually adapt the standard package by reducing the depth by one generation. A three-generation package from one Starting Ancestor can therefore become a two-generation package researched from both Starting Ancestors.

Turnaround time depends on the complexity of the research.

Basic family-tree packages can generally be completed in about one week, while more complex packages may require approximately three weeks. Obtaining original certificates for citizenship applications typically takes about two months.

If the research cannot be completed because the necessary records do not exist or are not accessible, you do not pay a research fee. If only part of the agreed research can be completed, we will offer the available results at a reduced price.

You may accept or decline incomplete results. If you decline them, no research fee is due.

No. We do not add incidental charges to the agreed price.

PayPal and bank transfer are our most commonly used payment methods. If you need to use another method, contact us before payment.

Our long-term support begins when the completed research is delivered. You can contact us afterward with questions about the findings, records, or family-tree reconstruction.